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36 Metrics
47 Best Practices
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
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This study was initiated to establish benchmark metrics for key services and resources at leading corporate libraries in Fortune 500 companies. Insights and data have been incorporated from top 24 companies across 10 different industries. This would help managers to establish volume and cost metrics that can be used to benchmark performance of their own organizations. The topics covered in the study include various aspects of benchmarked corporate libraries such as the services offered by them, staffing and spending level, staff composition, penetration of potential user base, work volumes, volume of library content and services made available online.
Study Snapshot This study was conducted through an online survey of selected libraries representing large corporations across 10 different industries. Respondents included both managers and directors of library and information services organizations. Key topics include:
If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.
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